Our Services > Getting Started

Durham Center Access is the gateway to all of the local mental health, developmental disability and substance abuse services managed by The Durham Center.

If you or a family member needs help for a mental health, developmental disability or substance abuse issue you can call Durham Center Access at 919-560-7100 24 hours a day, 7 days a week. Walk-in crisis help is also available for emergency situations 24 hours a day at 309 Crutchfield Street, near Durham Regional Hospital in Durham.

Durham System of Care has developed a Life Planning Kit to help you identify your needs. If you have completed one and wish to share that information, please bring it with you. This should decrease the number of questions you have to answer. To learn more about the Life Planning Kit you can visit www.durhamsystemofcare.org or call 919-560-3706.

When you call you can receive information or a referral to an appropriate provider. Based on the information that you provide, DCA will give you information on providers that may be able to help you meet your needs. Once you select a provider, they will help you connect to that provider for further assessment or help you get immediate assistance in an emergency situation.