Toll-Free Customer Service Line

To call Customer Service at The Durham Center toll-free, dial   1-877-839-0301.

Medicaid UR Webinars

Webinars will be conducted on September 7, 8 and 13 on how to submit Medicaid authorization requests to The Durham Center. To indicate your interest in participating, click here. You will then be sent complete information.

Online Training Registration

Providers can now register online for trainings sponsored by The Durham Center.

New Recognition for   The Durham Center

The Durham Center has been certified as a Quality Improvement Organization by the Centers for Medicare and Medicaid Services.

Anti-Stigma Campaign

Bring Change 2 Mind is a campaign working to reduce misconceptions about mental illness and provide easy access to information and support. Learn more

Access to Care Flowchart

The NC Division of MH/DD/SA Services has created a flowchart detailing the process for accessing publically-funded services. Learn more

Consumer Handbook Available

Access a Consumer Handbook published by the NC Division of MH/DD/SA Services English/Spanish

The Durham Center Awarded National Accreditation

CARF has awarded   The Durham Center     a Three-Year Accreditation for its Services Management Network. Learn more

Suicide Warning Signs

It is important to recognize the warning signs for suicide. Learn more

Durham Mobile Crisis Team

The Team is housed at Durham Center Access and is an important addition to our community's crisis response system.   Learn more