Durham Center Access

Durham Center Access (DCA) is the gateway to all of the local mental health, developmental disability and substance abuse services that are part of Durham System of Care.

If you or a family member or friend needs help for a mental health, developmental disability or substance abuse issue you can call Durham Center Access at 800-510-9132 or 919-560-7100 24 hours a day, 7 days a week.

Reach out for help through Durham Center Access. When you call you can receive information or a referral to an appropriate provider. Based on the information that you provide, DCA will give you information on providers that may be able to help you meet your needs. Once you select a provider, they will help you connect to that provider for further assessment or help you get immediate assistance in an emergency situation.

Walk-in crisis help is also available for emergency situations 24 hours a day at 309 Crutchfield Street, near Durham Regional Hospital in Durham. Our staff can assess clients psychiatrically and medically and triage clients for hospitalization, crisis stabilization, residential medical/social detoxification, and residential psychiatric medication stabilization, and they can make outpatient referrals.

View a Durham Center Access brochure in English or in Spanish.

Get directions to Durham Center Access.

View a Durham Center Access Mobile Crisis Team flyer.