About Us > Staff Listing by Need

To access services, call Durham Center Access at (919) 560-7100 or toll-free (800) 510-9132.

If you have a complaint, call Customer Service at (919) 560-7200 or toll-free (877) 839-0301.

If you have a general informational question about The Durham Center, call (919) 560-7200.

To speak to The Durham Center about displaying or speaking at your event, call (919) 560-7256 or email .(JavaScript must be enabled to view this email address).

If you are a media representative with a question or have a question about this website, call (919) 560-7206 or email .(JavaScript must be enabled to view this email address).

If you have a non-Medicaid (IPRS) provider billing question, call (919) 560-7360 or email .(JavaScript must be enabled to view this email address) or call (919) 560-7372 or email .(JavaScript must be enabled to view this email address).

If you have a Medicaid provider billing question, call HP at (800) 688-6696.

If you have a question about contracts or endorsement, call (919) 560-7366 or email .(JavaScript must be enabled to view this email address).

If you have a question about becoming an independent provider, call (919) 560-7359 or email .(JavaScript must be enabled to view this email address).

If you have a question about provider monitoring, call (919) 560-7370 or email .(JavaScript must be enabled to view this email address). (Note: a toll-free Compliance Hotline is available at (800) 826-6762 for reporting issues such as suspected fraud or abuse. Callers may remain anonymous.)

If you have a question about consumer authorization, call (919) 560-7109 or email .(JavaScript must be enabled to view this email address).

If you have a question about the screening, triage and referral process, call (919) 560-8947 or email .(JavaScript must be enabled to view this email address).

If you have a question about quality improvement, management or reports, call (919) 560-7487 or email .(JavaScript must be enabled to view this email address).

If you have a question about provider incident reporting, call (919) 560-8938 or email .(JavaScript must be enabled to view this email address).

For information about housing assistance, call (919) 560-7144 or email .(JavaScript must be enabled to view this email address).

To reach our Mental Health Program Specialist, call (919) 560-7364 or email .(JavaScript must be enabled to view this email address).

To reach our Substance Abuse Program Specialist, call (919) 560-7471 or email .(JavaScript must be enabled to view this email address).

To reach our Developmental Disabilities Program Specialist, call (919) 560-7511 or email .(JavaScript must be enabled to view this email address).